Q: What is the best way to apply for a position at SmithBucklin?

A: The best way to apply is to utilize our Web-based job search tool and apply to positions directly online. Before starting the application process, you will be prompted to complete a candidate profile and complete an online employment application. Once you have created a profile, you can also choose to be notified of available openings that match your profile using "job agents."

Q: Do I need to prepare anything prior to applying at SmithBucklin?

A: Prior to starting the profile/application process, make sure you have an electronic copy of your resume and a personal e-mail address with you in order to provide all the information required.

Q: Can I submit an attached file of my resume/ CV?

A: Yes, you may attach your resume by uploading it or by using the profile builder. The preferred language for submitting resumes in the U.S. is English.

Q: How can I find out what positions are currently available in SmithBucklin?

A: By using the job search tool. Job search allows you to find opportunities by city, state, area of interest, title, etc. If you would like to search further, the keyword search field is also available.

Q: What should I do if I am not interested in a specific position available now but I would still like to submit my resume to be considered for future opportunities?

A: You can submit a resume by completing a candidate profile directly to our recruiting database without applying to a specific position, You will be asked to create a user profile/account which will be secured by a username and password of your choice. When completing your profile, you will be asked to enter your resume and answer some general questions. You may also choose to be notified of current and future available openings that match your profile by using "job agents."

Q: Do I need to answer all the questions that are part of building a profile or completing the application to a position?

A: It will be extremely valuable to you and to us for you to provide complete information, including answering all of the questions. The more information you can provide on your profile, the easier recruiters and hiring managers will be able to evaluate your qualifications for position(s). As you complete your profile, you will find that some questions are optional and some are required. You will be required to enter an e-mail address. We encourage and prefer you to provide a personal (not work) e-mail address.

Q: How long will my profile remain active in the database?

A: To better serve you, your profile will remain active as reasonably necessary and appropriate unless you indicate otherwise. However, we encourage you to update your profile on a regular basis.

Q: How can I change my password? And what can I do if I have forgotten my password?

A: To change your password use the "change my password" link located in the Career Center section. You will be prompted to enter your old password and new password twice to make the change. If you have forgotten your password, enter your e-mail address and then click "forgot password". You will quickly receive an e-mail that will provide you with further instructions.

Q: I have applied online, but what if I would also like to contact the hiring manager or a recruiter?

A: SmithBucklin has teams of internal recruiters and human resource professionals that work on a number of job openings at any given time, therefore, it is not possible for us to provide the name, telephone number or e-mail address of the recruiter or hiring manager. Recruiters can search the database for your resume/profile and may contact you to discuss your interest and next steps if your qualifications match an available position. If your profile is appropriate for the available job, the recruiter or hiring manager will contact you directly. This is why it is also important for you to keep your candidate profile as up-to-date as possible.

Q: What happens to my profile once I have applied?

A: If you have applied for a specific job, your profile will be reviewed by the hiring manager and/or recruiter. You should expect to be contacted only if you will be invited to interview.

Q: If I change my e-mail address, should I create a new profile/account with my new e-mail address?

A: No, our system allows you to update and change your e-mail address once you have logged on to your existing account. Please log on to your existing profile and locate the e-mail address field in the personal information section. By changing your e-mail address here, you will also be changing the e-mail address you use to log in. As a reminder, we ask that you use a personal (not work) e-mail account. Please do not create multiple accounts as this will delay the hiring process.

Q: What if I attempt to apply to a position but I receive an error message?

A: You may need to refresh your browser or reboot. Please click "support information" for help with the tool or questions regarding the process.