SmithBucklin offers client organizations a state-of-the-art data center supported by experienced computer and network professionals. The key components that ensure an association's Web site, database and applications are always available include:

• Advanced technologies from Microsoft, Cisco, HP and VMWare that provide processing power, network and security services and virtualization on our cloud of 80 servers.
• Hardened environment implements on raised floors with secure access, uninterruptible power supplies and dedicated temperature control and monitoring.
• Business continuity practices that include:
  • Daily tape backup
  • Offsite tape storage
  • RAID 5 data storage
  • Periodic intrusion detection testing
  • Critical spares
  • Documented disaster recovery plan
  • Redundant data network
• Technology support is provided by onsite technicians that monitor the network 24/7 and perform problem resolution and incident management following the Information Technology Infrastructure Library (ITIL) guidelines.