Certification is a mark of excellence. An organization’s members attain certification because they are making an investment in themselves and their careers. The existence of a highly-regarded certification program not only retains but attracts new members seeking to either maintain their current qualifications or grow professionally in their careers. These programs also serve to drive attendance and participation in events and attain traction for organizations within their respective industries. Certification programs are not only for associations; they can also be developed for professional societies, government institutions and agencies, and even corporations.

Organizations are able to take advantage of our unique capability to manage every aspect of the certification process, from applications and peer reviews, to yearly reports and renewals. The groups we work with maintain highly complex, sophisticated certification programs that we manage efficiently and thoughtfully with constant attention to the quality of the certificants’ experience. By managing both client organizations that grant certification as well as organizations seeking accreditation, we offer unique expertise from both sides of the certification process. 

Our client organizations also benefit from our cost-effective and innovative certification and accreditation online administrative solution. We transfer paper-based systems online through our innovative dashboard approach to managing and maintaining certificant data. We streamline processes, create efficiencies and increase profitability. We manage the full scope of the certification and accreditation process, from the application protocol to ensuring that certification programs meet industry standards and are statistically sound and legally defensible. By managing this rigorous process and working in collaboration with the certification governing board, organizations can then focus on implementing their overarching association strategies while we manage the accreditation details.

Our certification and accreditation offerings include:

Certification Program Management

• Research and planning
• Feasibility studies
• Program creation
• RFP development, contract negotiations and management of test vendors and third-party service providers
• Development, administration, management and maintenance of program policies and materials
• Our Integrated Feedback Center (IFC), which seeks continuous improvement related to the candidate application and database
• Call center services, including all inbound calls, e-mails and live chats with certificants 

Accreditation-Specific

• Research of criteria set by the accrediting agency 
• Management of the application process
• Completion and submission of all board applications for continuing education credits
• Preparation and delivery of certificates of attendance through our innovative online systems
• Approved continuing education provider for many national accrediting agencies