SmithBucklin offers associations a state-of-the-art data center supported by experienced computer and network professionals. The key components that ensure an association's Web site, database and applications are always available include:
- Advanced technologies from Microsoft, Cisco, HP, and VMWare that provide processing power, network and security services, and virtualization on our cloud of 80 servers.
- Hardened environment implements on raised floors with secure access, uninterruptible power supplies and dedicated temperature control and monitoring.
- Business continuity practices that include:
- Daily tape backup
- Offsite tape storage
- RAID 5 data storage
- Periodic intrusion detection testing
- Critical spares
- Documented disaster recovery plan
- Redundant data network
- Technology Support is provided by onsite technicians that monitor the network 24/7 and perform problem resolution and incident management following the Information Technology Infrastructure Library (ITIL) guidelines.